Betji App Privacy Policy — How We Protect Your Information

This page explains, in plain language, how the information you provide while using betji app is collected, used, and protected. We believe privacy is a fundamental right.

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Last Updated: January 2026
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Introduction & Scope

Welcome to betji app. When you use betji app — whether on the website or mobile app — certain information is naturally generated. This Privacy Policy clearly explains what that information is, why it is needed, and how it is protected.

This policy applies to both the betji app website and mobile application. By using betji app, you agree to the terms of this policy.

We approach privacy from the user's perspective. Rather than burying things in legal language, we believe in being straightforward. There is nothing hidden in small print on this page.

This policy may be updated from time to time. If any significant changes are made, betji app will notify users. The date of the latest update is always shown at the top of the page.

In Brief: betji app keeps your data secure, never sells it to third parties, and gives you full control over your own information.

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What information betji app collects

Betji app collects certain information to improve your experience and keep the platform secure. This information falls into two broad categories: what you provide directly, and what is generated automatically.

What You Provide Directly:

  • At registration: name, date of birth, and mobile number.
  • For KYC verification: details from your National ID card or passport.
  • At the time of payment: your bKash or Nagad number (the full number is never stored — only the last few digits are retained for verification purposes).
  • When contacting support: your messages and a description of your issue.

Automatically Generated Information:

  • Device information: model, operating system, and screen resolution.
  • Log Data: login time, IP address, and browser type.
  • Usage data: which pages you visited, how long you stayed, and what bets you placed.
  • Cookies and session data (details below).
Identity Information Contact Information Payment Information Device Information Usage Information
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How Your Data Is Used

Betji app uses your data for specific purposes only — never arbitrarily. There is a clear reason behind every use.

  • Service Delivery: Managing your account, processing bets, and completing payment transactions.
  • Identity Verification: Age verification, fraud prevention, and KYC compliance.
  • Security: Detecting unusual login activity or suspicious transactions.
  • Support: Understanding the context of your issue to provide fast, accurate solutions.
  • Improvements: Tracking which features are used most helps make betji app better.
  • Promotions: Sending relevant offers based on your preferences and betting history — only if you have opted in.
  • Legal Obligations: Providing data to regulatory authorities when required.

Betji app will never use your data for any purpose beyond those stated here.

Promotional Communications

If you no longer wish to receive marketing SMS or notifications from betji app, you can turn them off at any time from your account settings. Service-related messages (such as payment confirmations) cannot be disabled, as they are part of the service.

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Who Your Information Is Shared With

Betji app never sells your personal data to third parties — that is a core commitment. However, limited data may be shared in certain specific circumstances.

  • Payment Processor: The information required to process transactions with bKash, Nagad, or Rocket is shared solely for that purpose — never for anything else.
  • KYC Service Provider: Any third-party services used for identity verification are also required to comply with betji app's privacy standards.
  • Legal Obligations: betji app is legally required to share information in response to a court order or a valid request from a regulatory authority.
  • Fraud Prevention: If a user is found to have engaged in fraudulent activity on other platforms, relevant information may be shared accordingly.

Your personally identifiable information is never shared with any of betji app's business partners, including advertisers or analytics providers. Anonymised or aggregated statistics (such as "total number of registrations") may be shared, but these cannot be traced back to any individual.

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Technology That Protects Your Data

Betji app uses industry-standard technology to protect your data — ensuring that your information cannot be read or altered, whether in transit or in storage.

  • SSL/TLS Encryption: All communication between you and betji app is encrypted. The padlock icon in your browser's address bar confirms this.
  • Password Hashing: Your password is never stored in plain text. A one-way hashing algorithm is used — meaning even betji app staff cannot see your password.
  • Payment Information Tokenization: Your bKash or Nagad number is never stored in full — only a token or partial reference is retained.
  • 24/7 Security Monitoring: betji app's security team monitors the system around the clock.
  • Regular Security Audits: betji app undergoes regular third-party security audits.

That said, no system is 100% impenetrable. You also have a role to play in keeping your account secure — use a strong password and never share it with anyone.

Suspicious Activity: If you notice any unfamiliar logins or transactions on your account, contact betji app support immediately. We will act without delay.

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Cookies & Tracking Technologies

Betji app uses cookies — small text files stored in your browser or on your device that help improve your experience.

Types of cookies used by betji app:

  • Essential Cookies: Session maintenance and security tokens are essential for betji app to function properly and cannot be disabled.
  • Functional Cookies: Remembers your preferred language, theme, or betting markets so you don't have to reconfigure your settings every time you use betji app.
  • Analytics Cookies: Data on which pages are used most and where issues arise helps improve betji app. All such data is anonymized.

Most browsers allow you to manage cookie preferences. However, disabling essential cookies may affect how betji app functions.

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Your Privacy Rights

As a betji app user, you have specific rights over your own data. There is no fee to exercise any of these rights.

Right to Access Your Data

If you'd like to know what data betji app holds about you, submit a request to support. The information will be provided within 30 days.

Right to Correct Your Information

If any of your information is incorrect, contact betji app support to have it corrected. Provide the relevant documents and we'll update your details promptly.

Right to Erasure

If you close your account and the legal retention period has passed, betji app will delete your data.

Right to Object to Processing

You have the right to opt out of marketing communications or object to the use of your data for specific purposes.

Data Portability

Betji app can provide your data in a commonly used format so you can use it elsewhere if needed.

Right to Restrict Processing

In certain circumstances, you may request that the use of your information be restricted.

To exercise any of these rights, email us at support@betjiapp.com or reach out via betji app's live chat.

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How Long Your Data Is Kept

Betji app does not store your data indefinitely. Each type of information has a defined retention period.

  • Account Information: For the duration of an active account and up to 5 years after closure, in line with legal retention requirements.
  • Transaction History: Financial regulations require a minimum retention period of 5 years.
  • KYC Documents: In line with applicable regulatory requirements, typically 5–7 years.
  • Support Conversations: Retained for up to 2 years after the issue is resolved.
  • Log Data & Cookies: Typically between 90 days and 1 year.
  • Marketing Preferences: Until you withdraw your consent.

When your account is closed or a retention period ends, betji app will securely delete or anonymize your data.

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Protection of Minors

Betji app strictly prohibits access by anyone under the age of 18. This is not just a rule — it is something we actively enforce.

Age is verified at registration, and KYC documents may be requested if there is any doubt. If a user registers with a false age and this is later confirmed, the account will be closed and all transactions voided.

Betji app does not knowingly collect personal information from minors. If a parent or guardian believes their child has used betji app, please contact us immediately at support@betjiapp.com. We will take prompt action.

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Contact & Updates

For any questions about this privacy policy or to submit a rights request:

  • Live Chat: 24/7 Bangla support on betji app — the fastest way to get answers.
  • Email: support@betjiapp.com — for important data-related requests, email us and expect a response within 24–48 hours.

If significant changes are made to this privacy policy, betji app will send a notification to your registered mobile number and update the date shown on the page.

If you have any privacy concerns, don't hesitate to reach out. betji app is committed to ensuring you always feel safe and confident using the platform.

Why Your Data Is Safe with betji app

Protection backed by technology and policy — not just promises

End-to-End Encryption

Every request you send on betji app is protected end-to-end with SSL/TLS encryption — no one can intercept it in transit.

No Data Selling

Betji app never sells your personal information to advertisers or any other third party. This is a core part of our commitment to you.

Your Control

On betji app, you can view, correct, or request deletion of your personal data at any time. There is no fee to exercise any of these rights.

Secure Data Storage

Your data is stored in encrypted form on betji app's servers. Passwords are hashed and payment details are tokenized — no one can read them directly.

Regular Security Audits

Betji app regularly commissions third-party security audits. Any vulnerabilities identified are addressed and patched promptly.

Our Policy in Plain English

Betji app's privacy policy is written in plain language — so everyday users can understand exactly what happens to their data.

How Your Data Moves Through betji app

Many users wonder — when you sign up and provide your phone number, where does it go? On betji app, every step your data takes is controlled and logged.

The path your data travels through betji app — from the moment you register to the moment you withdraw — is shown below.

1
Registration Form Submission

Your data reaches betji app's servers via SSL-encrypted connections — no one can intercept it in transit.

2
Data Stored in Encrypted Databases

Passwords are hashed and sensitive data is encrypted before being stored in betji app's secure database.

3
Payment Processing

When you make a deposit via bKash, only the transaction confirmation details are passed to betji app — not your full payment information.

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KYC Verification

Once a document is verified, the result is saved — but the document image itself is held in secure, access-restricted storage.

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Deleted Upon Expiry

Once the legal retention period expires, betji app securely deletes or anonymizes your data.

You Also Play a Role in Protecting Your Privacy

Betji app does everything it can on its end — but you also play a role in keeping your account secure. A few simple habits can go a long way in protecting your data.

  • Use a strong, unique password for your betji app account.
  • Never share your login credentials with anyone, even someone you know.
  • Avoid using betji app on public Wi-Fi networks.
  • If you notice anything suspicious in your account, change your password immediately.
  • Keep your screen lock enabled on your mobile device.
  • Only log in through betji app's official channels.

betji app's Commitment to Data Protection

We don't just follow the rules — we genuinely believe privacy is every user's right.

  • Your Data Is Never Sold — Ever
  • Information you have not consented to share is never collected
  • No Barriers to Exercising Your Data Rights
  • You'll Be Notified Before Any Changes
  • Bengali-language support is always available

Frequently Asked Questions

Common questions about games and bonuses on betji app

When you enter the Live Casino section of betji app, you'll find real dealers or hosts running the games in real time — just like sitting at a table, but from your mobile.

Types of Games Available:

Live Roulette: Place bets on numbers or colors as a ball spins around a wheel. betji app offers both European and American variants.

Live Blackjack: Race the dealer to 21. betji app offers multiple Blackjack tables across a range of stake levels.

Live Baccarat: Bet on whichever side wins — Player or Banker. Hugely popular across Asia, and a firm favourite on betji app as well.

Live Game Shows: Games like Dream Catcher or Money Wheel — simple rules, high excitement.

How to Get Started: Go to the Live Casino section on betji app, choose your preferred table, set your bet amount, and join. At many tables, you can also chat with the dealer in real time.

When you see "10x Wager" or "Turnover" next to a bonus, it means the multiplier that determines how much you need to bet in total before you can withdraw that bonus. The calculation is straightforward:

Formula: Bonus Amount × Multiplier = Total Wagering Required

Example 1: If you receive a ৳500 bonus on betji app with a 10x wagering requirement, you'll need to place a total of ৳5,000 in bets before the bonus converts to withdrawable balance.

Example 2: ৳1,000 bonus with a 5x wagering requirement = ৳5,000 total wagering needed.

Key Points:

— Wagering is counted as total stake, regardless of win or loss. That means you simply need to place ৳5,000 in bets — you don't have to win.

— On betji app, only bets with odds of 1.50 or higher typically count towards rollover. Lower-odds bets may not qualify.

— The bonus wallet on betji app always shows how much rollover you have remaining — no need to calculate it yourself, you can see it directly.

— Placing smaller, consistent bets rather than large ones all at once helps you meet the rollover requirement while keeping your risk low.

Your information is safe — join betji app with complete peace of mind

Register on betji app and join Bangladesh's most secure betting platform. Your privacy is our top priority.

* For users aged 18+ only. Terms and conditions apply.

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